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Documentation Index

Fetch the complete documentation index at: https://docs.apifycloud.io/llms.txt

Use this file to discover all available pages before exploring further.

Click to Call is built on standards-based real-time voice technology and runs in modern web browsers on phones, tablets, and computers. Visitors do not need to install anything.

Supported browsers

The widget is officially supported on the latest stable release of:
  • Google Chrome
  • Microsoft Edge
  • Mozilla Firefox
  • Safari
Both desktop and mobile versions of these browsers are covered. Older releases may work but are not officially tested.

Supported operating systems

  • Mobile — iOS and iPadOS on iPhone and iPad, Android on phones and tablets
  • Desktop — macOS, Windows, and Linux
On iOS and iPadOS, every browser is built on Safari’s engine and therefore behaves identically for voice calls.

Requirements for your website

If you embed the widget on your own site, the page must be served over a secure connection. This is a rule enforced by every modern browser for any feature that accesses a microphone — not something specific to Click to Call. If you share the widget as a direct link instead of embedding it, no setup on your side is required.

Microphone access

When a visitor starts their first call, their browser asks permission to use the microphone. Granting it is a one-time action per browser and site. If the visitor declines, the widget clearly explains how to re-enable access from their browser settings. Some devices also restrict microphone access at the operating system level — managed phones, corporate laptops — in which case the visitor must adjust their system privacy settings to allow the browser to use the microphone.

What’s next

Network requirements

What visitors’ and agents’ networks need for reliable calls.

Troubleshooting

Diagnose and resolve the most common issues.