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Documentation Index

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Video processes audio, video, and personal data on behalf of both you (the controller) and ApifyCloud (the processor). This page covers what data is involved and the consent patterns you can build into the meeting flow.

Personal data processed

The meeting touches five categories of data:
CategoryExamples
IdentifiersIP address, user agent, session token
Meeting metadataMeeting id, participant ids, join / leave timestamps, duration
Voluntary contentGuest name, intake notes, chat messages, scheduling fields
Audio / video streamsThe live camera and microphone feed during the meeting
Recordings (optional)The recorded audio, video, and screenshare — only when recording is enabled
Fields you pass into the meeting (guest name, phone, intake notes) are whatever you choose to send. You are responsible for the lawful basis to collect and transmit them. Don’t include sensitive categories (health details, financial account numbers, biometrics) unless you’ve done the legal analysis on your side.

Camera and microphone permission

Handled by the browser’s native permission prompt. No extra layer is added. When the guest opens the meeting for the first time, the browser shows its standard “allow camera and microphone” dialog.

Before-joining disclosure

Regulated industries (finance, health, legal) often require disclosing data collection before the camera or microphone is active. Add a disclosure text to the pre-join screen or to the booking flow so the guest reads it before they join.

Recording disclosure

If you enable recording — especially Record on start — inform the guest before the meeting begins. Practical patterns:
  • Include a note in the invitation message (WhatsApp, email, SMS) and the scheduling confirmation that the session will be recorded.
  • Show a line in the pre-join copy reminding the guest that the meeting is being recorded.
  • Where two-party consent is required (some US states, certain EU interpretations of GDPR), ask the guest to acknowledge in the pre-join flow before they enter the room.

PCI, HIPAA, and similar

  • PCI — we are not a payment processor and do not accept card data through the meeting. Don’t paste card numbers into meeting fields, chat, or intake notes.
  • HIPAA — Video is not currently a HIPAA-eligible service. Do not use it to transmit Protected Health Information (PHI).

Contact

For privacy questions or compliance review requests, contact support.