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Documentation Index

Fetch the complete documentation index at: https://docs.apifycloud.io/llms.txt

Use this file to discover all available pages before exploring further.

Video sessions run over a standard broadband or mobile internet connection. Home Wi-Fi, mobile data, café, hotel and hotspot networks all work out of the box — there is nothing to install or configure.

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HTTPS is mandatory

Browsers only allow camera and microphone access on pages served over HTTPS. The hosted meeting URLs we provide are always HTTPS. If you embed the meeting in an <iframe> on your own site, that page must also be HTTPS.

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Bandwidth

The meeting automatically adjusts audio and video quality to the connection it detects — there is no fixed minimum. In practice:
  • A stable broadband, 4G or 5G connection is comfortable for a one-to-one meeting with video.
  • A weaker connection still works, with reduced video quality or audio only.
  • The most common cause of a bad meeting is Wi-Fi signal or contention, not raw internet speed. A “fast” Wi-Fi with many devices on the same router can feel worse than a slower but stable link.

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Things that hurt quality

  • Weak Wi-Fi signal or being far from the router.
  • Competing traffic on the same network — large downloads, another video call, cloud backups.
  • Switching networks mid-call (moving from Wi-Fi to cellular). The meeting reconnects, and sometimes drops.
  • VPNs — many VPN clients route real-time traffic over paths that add latency and cause stutter. If a user reports bad quality while on a VPN, ask them to try without it.
See Troubleshooting for symptom-driven fixes.
IT administrators on restricted corporate networks — if outbound traffic is filtered by a firewall, see the IP allowlist guide for the ports and hostnames to permit.

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What’s next

Browser & device support

Confirm the supported combinations.

Permissions

How camera and microphone access works.

Troubleshooting

Specific fixes when calls fail despite meeting the requirements.